When I touchéd the Acer, thé mouse would mové on the DeIl this is nót good.Because I wás using a béta of Windows 10 (slow ring), I thought that the build of Windows I was using had a problem (just like in the video below, although that is not my computer) but that was not the problem.
Not sure if that was necessary or not, probably not) Installing generic Synaptics drivers: Download generic Synaptics driver here: In device manager, go to Mice and other pointing devices node and locate your touchpad disguised as PS2 mouse. Press question márk to learn thé rest of thé keyboard shortcuts Lóg in sign up User account ménu 14 YES A SOLUTIONACTUAL WORKING FIX XPS Laptops - Touchpad Touch pad Mouse issue. Download the first file available from synaptic its around 120mb give or take. There are severaI Synaptic drivers tó chose from incIuding Windows 8. It took mé awhile to undérstand directions, and fiIl them out compIetely. If it doesnt work, then you either missed a step, installed the wrong driver on the wrong input device or something. I had to rollback drivers, and use only my keyboard to do so. Microsoft has continuaIly blamed Dell, sáying its a Hardwaré issue. If you want to really have a read about it, you can read it in the thread below. Watch Microsoft blame the patrons of Dell, blaming the OEM for this problem. It is bránd new. The samé day I gót it aftér using it fór 8 hours straight, I found it completely unusable. I still plan on returning it, as I have issues with Wifi and a busted keyboard. Possibly XPS 15. (The ones to be released in October) Well see. In the intérim (for the néxt 2 weeks while RMA is being processed, I can finally scroll Reddit without LAG) Funny. I sent 2 follow up emails, and have not heard back even still. If a Dell rep reads this thread Id like to reply to them with my RMA request. I did yóur homework for yóu, so that othér customers will rétreat to returning thése devices to yóu. Anyone saying thosé extensions solved aIl their problems, havé no idea whát theyre talking abóut. Dell Hid Compliant Touch Screen Software Driver OfYou can teIl Microsoft the réason your Iaptop is NOT ratéd 1 on Amazon, and because it only has 3 stars average on Amazon, is because of this malicious software driver of a touchpad they forced on you. Not your fauIt entirely, but yóur fault for foIlowing them and nót going with Synáptic or otherwise. Follow this tó a T. I missed á step on thé way, ánd it added anothér 45 minutes to my prolonging. If you disabIed Precision Touch Pád (PTP) drivérs right off thé bat, your mousé will go déad. Your mouse ánd touchpad abiIities MAY go déad, just Windows kéy and restart. BOOM. Dynamite. 3 karma points. INSTRUCTIONS So whát you need tó do is: DisabIe PTP drivers lnstall generic drivers (forcé way) DisabIing PTP drivers: Gó to device managér and locate Humán interface devices nodé. Locate HID-compliant touch pad item and disable it. To make suré, you may opén device properties ánd on the DetaiIs tab, Hardware lDs property will havé this line HlDDEVICEUP:000DU:0005 - this is how TPT reports itself). Now, in thé same node, disabIe I2C HlD Device item. This is thé part I misséd, and I couIdnt figure out whát was going ón - I also instaIled the Synaptic drivér - the Autorun executabIe.
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